“Lack of standardization and automation makes record keeping and documentation of compliance reporting difficult and error-prone. Add in all conceivable combinations of people, paper, CDs, filing cabinets, desktop computers, online submissions, checks, electronic payments, staff turnover, and more – plus the ever-widening cracks developing in the operations of our dear friends in the United States Postal Service – and reliability feels like it’s going the way of the rotary-dial telephone. What we need is a solution to the problem, created by neither states nor holders – but created for both.”